Protecting personal data and privacy is a constant priority for S.C. NEX S.R.L., hereinafter referred to as “We.” Since the beginning, data protection and information security have been integral parts of our company’s internal policy.

Therefore, we commit to collecting and processing the data you provide us in accordance with the laws in force in our country, including Regulation (EU) 2016/679 on the protection of natural persons regarding the processing of personal data and the free movement of such data (GDPR).

In compliance with the regulation and provisions effective from May 25, 2018, we define personal data as any information that can lead to the identification of an individual. Thus, an identifiable person is considered to be someone who can be identified, directly or indirectly, by reference to an identification number or to one or more factors specific to their physical, psychological, mental, economic, cultural, or social identity.

This privacy policy refers to the personal data of partners, clients, and other individuals who visit our website, www.hotelstogu.ro, or contact us.

Through this policy, we inform you about the purpose for which data is collected, the legal basis for data processing, the types and categories of data collected, the duration of processing, users’ rights, and the entities to whom we disclose personal data.

Purpose and Basis for Processing Personal Data:

To interact with our website’s content, as an individual, you may be subject to data processing activities. Thus, our users may fulfill the following roles:

Clients

1.1 Sales Process

To offer you the requested products and services, we need your personal data. Additionally, this data is used to issue warranty certificates, ensuring you have a fair and efficient purchasing experience. In this case, the sales process or the signed contract serves as the basis for processing your data.

1.2 Effective Communication
We use your data to communicate easily and effectively regarding your intended orders. The basis we rely on is also the contract or the sales process conducted online or offline.

1.3 Compliance with Legal Obligations

We inform you that we may use and process your data to provide the products or services you requested, always considering legal obligations. The legal obligation serves as our basis in this case.

1.4 Newsletter Campaigns

We may use the personal data you provide to send our offers or other information related to our activity through our online newsletter campaigns. However, we only perform this activity if you have subscribed to our service. We emphasize that you can withdraw your consent at any time, meaning you can unsubscribe from our newsletter service by simply sending an email to: office@hotelstogu.ro.

The categories of data we collect from clients include: name, surname, address, phone number, email, and others provided directly by you.

Representative, Contact Person, Employee, or Collaborator of a Client or Potential Client

1.1 Sales Process

We use the personal data you provide to fulfill the orders for products or services you expressly requested. We also use your personal data to manage the relationship with the clients you chose to represent. The legitimate interest in providing our services serves as the basis in this case.

1.2 Effective Communication

We use personal data to communicate easily regarding the requests you sent or to provide any other relevant business information.

1.3 Compliance with Legal Obligations

We may process your data to deliver the products or services you requested while always considering legal obligations.

1.4 Newsletter Campaigns

We may use the personal data you provide to send our offers or other information related to our activity through online newsletter campaigns, only if you have subscribed to our service.

The categories of data we collect include: name, surname, address, phone number, email, and others provided directly by you.

Business Partner or Representative of a Business Partner

1.1 Fulfilling Contractual Relations

To maintain the contractual relationship, we use the personal data you provide. The basis for action is the contract you have signed with mutual agreement.

1.2 Effective Communication

We use the personal data you provide to communicate regarding any relevant business-related issues.

1.3 Compliance with Legal Obligations

We may process your data to provide the products or services you requested while considering legal obligations.

The categories of data we collect include: name, surname, address, phone number, email, and others provided directly by you.

Job Applicant

We use the personal data you provide through the online or offline submission of your CV to evaluate your qualifications and decide if you are suitable for a position within our company. If you are selected for the job we offer, your data will be processed to prepare the employment contract and fulfill legal requirements.

The categories of data processed include: name, email address, phone number, and other personal data included in your CV.

Visitor to Our Headquarters

We use your personal data to ensure the security of our premises, assets, and staff. In this case, our legitimate interest serves as the basis for action.

The categories of data processed include: name, images captured by surveillance cameras, and other personal data you provide directly.

Website User

We use the personal data collected to enhance your online experience on our website. We also monitor traffic to generate statistical reports and determine the type of content you prefer or find useful. This activity is based on our legitimate interest, which contributes to the website’s proper functioning.

Disclosure of Personal Data

We commit not to disclose your personal data to third parties. However, exceptions may occur. In certain situations, personal data must be disclosed to partners or associates. For instance, when you place an online order, we need to share your data with couriers for delivery purposes.

Data Processing Duration

We intend to retain your data for as long as necessary. Thus, we respect the duration of the signed contract and then keep the data as required by applicable obligations.

If the data collection purpose is not to conclude a sales or collaboration contract, the data will be retained only as long as necessary to fulfill the purpose for which it was collected.

Your Rights:

According to the legislation in force, you have the following rights, which you can exercise freely:
– Access to the personal data we hold about you.
– Rectification of the personal data you provided.
– Withdrawal of consent regarding the processing of personal data.
– Objection to the provision of personal data.
– The right to address the National Authority for Personal Data Processing Supervision or other competent courts, as necessary.

Regarding our newsletter service, you can unsubscribe anytime via the “Unsubscribe” option.

If the information provided above contradicts your preferences or principles, please refrain from using the website or providing personal data. Note that certain services, such as sales, depend on processing this data.

If you require further details on how we process personal data, please send a request to office@hotelstogu.ro, and we will respond as soon as possible.

We are committed to addressing your requests with the utmost seriousness.